Mobistar becomes Orange

From local star to global player

The challenge

Mobistar needed to decide whether to keep its local identity or rebrand as Orange, leveraging the group’s international equity to boost brand value and ensure growth.

Our solution

We developed a rebranding strategy using brand valuation tools and expert insights to ensure a smooth transition. The approach focused on preserving loyalty while maximising market opportunities.

Services
  • Strategic research and brand valuation
  • Market analysis and cultural compatibility assessment
  • Rebranding and transition planning
  • Expert interviews and best practice implementation
Strategic insights for a seamless rebrand

To determine the best path forward, we began by comparing the brand equity of Mobistar and Orange. Mobistar had significant local presence and heritage, while Orange was a globally recognised brand with strong trust. We conducted an in-depth analysis of brand equities, identifying opportunities and risks to fully understand the impact of a brand transition.

Cultural compatibility and brand evaluation

Next, we evaluated the cultural compatibility between Mobistar and Orange, considering brand positioning and broader implications of the transition. Our team conducted expert interviews with stakeholders in countries where the Orange rebrand had already occurred, such as France, Luxembourg, and Poland. These insights provided a roadmap of best practices, ensuring the rebrand retained customer loyalty while effectively scaling Orange’s influence in Belgium.

Result

The transition from Mobistar to Orange was a success, positioning Orange as a household name throughout Belgium. The rebranding captured Mobistar’s established brand equity while taking full advantage of Orange’s international brand power. Today, Orange Belgium benefits from increased customer trust, broader product offerings (including internet and TV services), and a solidified market presence.

Ready for a seamless rebranding?

Contact us today for expert guidance and support in transforming your brand. Together, we’ll ensure a successful transition that strengthens your market position.