Terms and Conditions and Privacy Policy
1. Introduction
Remarkable Europe NV (“Remarkable Europe”, “we”, “us”, “our”) is a strategic and legally grounded branding agency specialised in brand creation, brand strategy, brand protection and brand research. We attach great importance to transparency in our services and to the protection of personal data. By using our website or services, you acknowledge that you have read and accepted these Terms & Conditions and Privacy Policy.
2. Contact Details
Remarkable Europe NV
Onafhankelijkheidslaan 14
9000 Ghent, Belgium
VAT: BE 0893.728.702
Email: info@remarkable .eu
Phone: +32 9 220 06 19
Terms and Conditions
These Terms & Conditions apply to all legal relationships between Remarkable Europe and the client (“Client”), as well as to all services provided, including but not limited to trademark, design, domain name, trade name and company name searches, trademark monitoring and use verification, filing, registration and enforcement of intellectual property rights, domain name registration, naming and logo creation, and strategic and legal advisory services. These Terms & Conditions shall prevail over any terms of the Client, even if such terms provide otherwise.
3. Quotations and Agreement
Quotations are non-binding and based on the information provided by the Client. Prices apply only to the defined scope. Any changes or additional work will be invoiced separately. The agreement is concluded upon written acceptance by the Client. If invoicing is requested to a third party, the Client remains jointly and severally liable.
4. Cancellation
Cancellation prior to the start of the assignment results in a fixed compensation of 50 percent of the agreed fee, without prejudice to the right to claim higher actual damages. Cancellation after the start of the assignment results in payment of the services already performed and costs incurred, increased by a fixed compensation of 30 percent of the remaining part of the assignment.
5. Fees
All fees are exclusive of VAT and external costs such as official fees, registrations and procedures. If no fixed price is agreed, services are invoiced based on the agreed rates. Travel and accommodation expenses are invoiced separately. Fees may be adjusted in case of changes in official fees, exchange rates or external service provider costs.
6. Invoicing and Payment
Invoices are payable within 30 days from the invoice date. In case of late payment, a default interest of 1.5% per commenced month is due automatically and without prior notice, together with a fixed compensation of 12% of the outstanding amount, with a minimum of EUR 125. Remarkable Europe reserves the right to invoice advance payments. Invoices must be disputed in writing and with justification within 10 working days from receipt.
Suspension and Termination
In case of non-payment or reasonable doubt regarding the Client’s solvency, Remarkable Europe may suspend its services without prior notice. All outstanding amounts become immediately due. In case of continued non-payment or insolvency, Remarkable Europe may terminate the agreement unilaterally, without prejudice to its right to claim damages.
7. Deadlines and Client Input
Deadlines are indicative only. Failure to meet deadlines does not give rise to any right to compensation, except in cases of wilful misconduct, gross negligence or fraud. The Client is responsible for providing all required information, decisions and materials in a timely and complete manner. Late or incomplete input may result in extended timelines and additional costs.
8. Liability
Remarkable Europe performs its services as an obligation of means and in accordance with professional standards. Search results and availability checks are indicative and reflect the situation at the time of assessment. Remarkable Europe shall not be liable for indirect or consequential damages including loss of profit, reputational damage or loss of market share, acts or omissions of third parties, or use of results outside the agreed context. Except in cases of wilful misconduct, gross negligence or fraud, the total liability of Remarkable Europe is limited to the lowest of EUR 250,000 , the applicable insurance coverage, or the amounts effectively paid by the Client for the relevant assignment.
Force Majeure
In case of force majeure, obligations are suspended without liability. If this situation continues for more than 60 days, either party may terminate the agreement without compensation.
9. Intellectual Property
All works created by Remarkable Europe remain its property until full payment of all invoices. Until full payment, the Client is granted a temporary non-exclusive right of use. Upon full payment, only the creations explicitly agreed and selected by the Client are transferred within the defined scope of use. Non-selected proposals remain the property of Remarkable Europe. Remarkable Europe may include its work in its portfolio and communications unless otherwise agreed in writing.
10. Client Obligations and Indemnity
The Client is responsible for the accuracy and legality of all provided information and materials. The Client shall indemnify Remarkable Europe against all third-party claims arising from such materials, including intellectual property and privacy claims. In case of deterioration of the Client’s financial situation, Remarkable Europe may request guarantees or suspend its services.
11. Governing Law and Jurisdiction
These Terms & Conditions are governed by Belgian law. Any disputes fall under the exclusive jurisdiction of the courts of Ghent, Belgium.
Privacy Policy
Remarkable Europe processes personal data in the context of its services and communications. This may include identification data, contact details, company data, billing information and communication data.
12. Privacy and Personal Data
Remarkable Europe NV acts as the data controller for the processing of personal data. Remarkable Europe processes personal data in the context of its services and communications including identification data contact details company data billing information and communication data. Personal data is processed for execution of agreements client and project management invoicing and marketing and communication. Legal bases include performance of a contract legal obligations legitimate interest and consent where required. Personal data is retained as follows clients up to 10 years prospects up to 3 years after last contact applicants up to 6 months. Personal data is not sold and is only shared with service providers such as IT systems SaaS providers and registrars or when legally required. Where data is transferred outside the European Economic Area appropriate safeguards are applied. We implement appropriate technical and organisational measures to protect personal data against loss misuse or unauthorised access. You have the right to access rectify erase restrict transfer and object to the processing of your data. Requests can be submitted via info@remarkable .eu. You may also file a complaint with the competent data protection authority. We use functional and analytical cookies. For more details please refer to our cookie settings or contact us.
13. Updates
Remarkable Europe may update this policy from time to time. The most recent version is always available on this page.
